Introduction to the course

In this module, we'll learn about the structure of the course.

The content of this video includes what we'll be learning, why we'll be learning it, and what software we'll use to map our customer journeys. Follow along with the videos using the slides and transcript if needed.

CMJM Video Transcript Module 1 Video 1.pdf
Presentation Slide Module 1 - Introduction to the course.pdf
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